Paper jams occur

How to perform Roller Cleaning
1. Launch BJ Printer Utility.
2. Select Cleaning from the pop-up menu and click Roller Cleaning.



3. Remove all paper loaded in the sheet feeder.
4. Confirm the message below and click OK.
Clicking OK will rotate the paper feed rollers 30 times.
This will take about one minute and a half.
Until this operation completes, do not perform other operations.


5. When the activation completes, load three sheets of plain paper in the sheet
feeder, as prompted by the message below, and click OK.

6. Roller Cleaning will be completed when the three sheets are ejected.

article source : www.canon.com